GMR Aerocity: Delhi NCR’s Emerging Destination for Staycations and Urban Retreats
In the bustling heart of the National Capital Region, GMR Aerocity has established itself as one of the country’s most vibrant hospitality and lifestyle hubs, where the pace of the city gives way to relaxation, indulgence, and impeccable service. With its close proximity to Indira Gandhi International Airport and a seamless blend of global standards with Indian warmth, Aerocity has become the perfect destination for travellers seeking luxury, convenience, and culture.
We spoke with the Holiday Inn General Manager, Shuvendu Bannerjee, who shared valuable insights into what sets this property apart in the highly competitive space of hotels and hospitality management.
Strategic Location: A Game-Changer for Business and Leisure
Whether you’re flying in for a business meeting or planning a relaxing weekend, hotels in Aerocity Delhi offer an unmatched location. Just minutes from the airport and central to both Gurgaon and South Delhi, Aerocity caters effortlessly to both international visitors and local residents looking for a refined urban retreat.
For those seeking a mini-getaway without leaving town, 5 star hotels in Aerocity provide the ideal staycation experience — complete with spa treatments, rooftop pools, fine dining, and well-curated experiences that bring comfort and style together.
Designing Amenities for a Dynamic Environment
Aerocity’s fast-paced, high-footfall environment has greatly influenced the hotels in Aerocity. They are more than just places to rest; they are environments designed to balance productivity and relaxation. One such property, Holiday Inn Delhi Aerocity, exemplifies this ethos with an approach that seamlessly blends efficiency with warmth.
“We leverage our location by providing seamless airport transfers, early check-ins, and late check-outs to ensure our guests enjoy a stress-free arrival and departure,” shares Shuvendu Bannerjee, General Manager of Holiday Inn New Delhi International Airport. “This flexibility is essential for both international visitors and domestic travellers.”
With modern business centres, event spaces equipped with state-of-the-art technology, and wellness areas such as serene poolside zones and full-service spas, 5 star hotels in Aerocity are ideal for both corporate stays and leisurely escapes.
One such highlight is L’Osteria Bella, an authentic Italian restaurant that has garnered praise for its traditional flavours and ambiance. It’s not just about feeding guests — it’s about creating moments that they carry back with them.
Smart Marketing for a Competitive Market
Aerocity is home to some of the finest hospitality names in India, making strategic marketing a cornerstone of success for Holiday Inn Delhi Aerocity. The hotel leverages IHG’s global reach and loyalty programmes to create strong brand recall and guest retention.
“Being part of IHG gives us a tremendous advantage,” Bannerjee explains. “Our IHG One Rewards programme spans across 6,000+ properties globally, and it plays a major role in repeat bookings. From Silver to Diamond Elite, each membership tier offers exclusive perks that encourage guest loyalty.”
Beyond loyalty programmes, the hotel has embraced experiential marketing, social media storytelling, and influencer collaborations to increase its visibility. Digital campaigns are customised to appeal to both leisure seekers and corporate bookers, showcasing not just rooms but the broader experience — from exclusive food festivals to spa days and lounge evenings at The Hangar Lounge & Bar, which is known for its premium wines, spirits, and Western pub fare.
Sustainability and Innovation: Building for the Future
In today’s hospitality landscape, sustainability is no longer optional — it’s essential. Holiday Inn New Delhi International Airport is a part of IHG’s “Journey to Tomorrow” initiative, which aligns business goals with environmental stewardship and social responsibility.
“We’re committed to eliminating single-use plastics, reducing food waste, and integrating energy-efficient systems throughout our property,” shares Shuvendhu. “We’ve also partnered with suppliers who share our values in creating sustainable solutions.”
Technology is also being leveraged to enhance the guest experience. The IHG Digital Concierge, for instance, enables guests to request services, get information, and manage their stay using their mobile devices — promoting both convenience and sustainability by reducing paper use and increasing operational efficiency.
From water conservation systems to LED lighting and waste reduction programmes, every department is aligned with the broader mission to create a clean and sustainable stay. These efforts are not just about reducing environmental impact; they also resonate with the values of modern travellers who actively seek eco-conscious hospitality options.
Creating Emotional Connections with Guests
At the core of hotels and hospitality management is the ability to build emotional connections with guests. Holiday Inn Delhi Aerocity focuses on creating memorable, immersive experiences that leave a lasting impression — be it through culinary storytelling, personalised service, or cultural events.
We want our guests to feel that every element of their stay — from the check-in process to their last meal — was crafted with care. the Holiday Inn General Manager states. “Our team is trained to anticipate needs, offer tailored experiences, and deliver service that reflects warmth, professionalism, and authenticity.”
The hotel has made great strides in staff engagement and training, ensuring that team members are not just service providers, but ambassadors of the brand’s ethos.Whether you’re enjoying a lounge evening at The Hangar Bar or unwinding at a spa, the Aerocity experience is crafted to be emotionally resonant. Bannerjee explains, “We want our guests to feel that every element of their stay — from the check-in process to their last meal — was crafted with care. Our team is trained to anticipate needs, offer tailored experiences, and deliver service that reflects warmth, professionalism, and authenticity.”
This human-centred approach is consistent across many 5 star hotels in Aerocity, where team members are not just employees, but ambassadors of the brand ethos.
Looking Ahead: Innovation Meets Indian Hospitality
As Aerocity continues to grow as a key economic and cultural zone in the NCR, Holiday Inn New Delhi International Airport is well-positioned to remain at the forefront of this evolution. By integrating global standards with local sensibilities, the hotel continues to raise the bar in hotels and hospitality management.
With its ever-expanding array of premium hotels, upscale dining, and thoughtfully designed wellness spaces, GMR Aerocity continues to cement its reputation as a top-tier destination for leisure and business alike. Iconic properties like Holiday Inn New Delhi International Airport will remain central to this narrative, not just as places to stay, but as experiences that reflect the evolution of Indian hospitality.
Whether you’re planning a corporate retreat, a romantic weekend, or a family break, hotels in Aerocity Delhi offer more than a stay — they offer a lifestyle. In Aerocity, relaxation isn’t just a luxury. It’s the standard.
